Richard Parmiter

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Appsense CCA Agent debug logs

Posted on March 25th, 2009

To create debug logs for the Appsense CCA Agent set the following registry keys:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\AppSense Technologies\Communications Agent]
“DebugLevel”=dword:0000000a
“DebugFile”=”d:\\logs\\cca-log.txt”

This is useful for debugging any event uploads, package downloads and license issues.

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Filed under Appsense |

2 Responses to “Appsense CCA Agent debug logs”

  1. RP Says:
    April 15th, 2009 at 9:56 am

    To create a debug log for the watchdog service, stop the service and add a start parameter of “-log d:\watchdog.log” and restart the service.

  2. RP Says:
    May 7th, 2009 at 2:37 pm

    Note: For the appsense CCA debug log registry entires above, for v8 of the CCA you no longer need to add the DebugLevel value. Just specifying the DebugFile parameter generates a verbose log.

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