Richard Parmiter

Virtualisation blog and Knowledge Base

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Citrix Recevier for iPad shows “Error” but Reciever for Android works

Posted on February 21st, 2012

Came across  this interesting problem today.

Users connecting to a XenApp deployment via a Netscaler 9.3 & CAG Enterprise Edition using the Citrix receiver for iPad and Android. Web Interface for Netscaler was used to provide the XenApp services site.

The Android receiver worked as expected but the iPhone/iPad receiver did not enumerate the apps. On the creation of a new connection, the following errors were shown:

  • iPhone: There are no applications available at this time
  • iPad: Error

After much messing about, it seems that when creating a XenApp service site on the Netscaler, a checkbox is provided stating “enable connection through mobile receiver”. When this is selected a few “rewrite” rules are created to resolve a problem with the iPad/iPhone receiver connections but the rewrite feature is not enabled at the same time on the Netscaler. Simply right clicking the “rewrite” menu in the left panel and selecting to enable the feature is enough to resolve the problem.

After doing this, all mobile receivers can connect as expected.



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Filed under Citrix Access Gateway, Citrix Netscaler | No Comments »

Customize logos on Citrix Web Interface 5.x

Posted on July 13th, 2010

This was done on Citrix Web Interface 5.2.0 but should work on any 5.x version

White theme

This is detailed in several places but most notably here: CTX119509

This gives the default logon screen in white.

Identify the images used

Here is a screen shot of the default view and list of the associated images & resolutions

There are 3 main images:

Image Filename Dimensions CAG Ent filename
1 CitrixLogoHeader.gif 265 x 62 CtxHeader01.bmp
2 HeaderBlack.gif 1175.62 CtxHeader02.bmp
3 CitrixWatermark.gif 115 x 62 CitrixWatermark.gif

These are similar, but not the same, as the images for the Citrix Access Gateway Enterprise. The similar names are also listed. I have found it best to simply use the same images for both sites but just saved as different filetypes.

There is also the one moment please screen to consider

Image Filename Dimensions CAG Ent filename
4 ProgressWindow.gif


As original ProgressWindow.gif


Simply open the ProgressWindow images and change the colour

File Locations

The Images are located in

..\inetpub\wwwroot\Citrix\{site name}\media

Simply copy the new images to this location and overwrite the old ones.

There are other ways to ammend these image details, by selecting the web site appearance options within the Web Interface console, but I find it easier and quicker to just overwrite the files.

Just make sure you keep the same dimensions for each image as this means you don’t need to edit any other files.

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Filed under Citrix Web Interface | No Comments »

File Name Warning: There is a file or folder on your computer called c:\program causing problems. Rename?

Posted on June 26th, 2009

Have seen the following error while logging onto a server:

File Name Warning

There is a file or folder on your computer called “c:\program” which could cause certain applications to not function correctly. Renaming it to “c:\program1” would solve this problem. Would you like to rename it now?

Rename | Ignore

This error occurred on a server that has previously been a Citrix License server and the tool lmdiag.exe had been run on the server creating the following file:


in the root of the c: drive.

Opening this file in notepad shows:

lmdiag – Copyright (c) 1989-2006 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
FLEXlm diagnostics on Thu 9/6/2009 09:46

To resolve the problem, simply remove or rename the file

It seems that lmdiag has a bug or coding error which generated this rogue file.

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Filed under Citrix XenApp, Windows 2003 | 1 Comment »

Citrix ICA client build version numbers

Posted on May 18th, 2009

The Citrix Access Management Console gives the ability to show the client build number version for connected sessions and this is useful to see if you have any old clients out there. The version number displayed, however, is not how we would want to see it. It only displays the final build version and not the full client version. This is a list that I have derived from seeing these sessions and collating them:

  • 7.0.17534.0
  • 7.100.20497.0
  • 8.0.24737
  • 8.100.29670.0
  • 9.0.32649.0
  • 9.100.36280.0
  • 9.150.39151.0
  • 9.200.44376.0
  • 9.230.50211
  • 10.00.52110
  • 10.100.55836
  • 10.150.58643
  • 10.200.2650
  • 11.000.5357

If anyone has anymore to add to the list, please submit a comment.


hmmm.. only a day after posting this, Citrix have provided an Article with the same information – CTX112613. Were they watching!.. Here is the pasted table from their doc:

Build Number Version Number Release Date
1050 6.30 September, 2002
1051 6.31 October, 2002
17534 7.00 June, 2003
20497 7.01 June, 2003
22650 7.10 November, 2003
24737 8.00 April, 2004
29670 8.10 October, 2004
32649 9.00 April, 2005
36280 9.10 October, 2005
39151 9.15 December, 2005
44376 9.20 May, 2006
50211 9.23 November, 2006
52110 10.00 March, 2007
55836 10.10 June, 2007
58643 10.15 November, 2007
02650 10.20 March, 2008
5357 11.00 September, 2008

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Filed under Citrix Clients / Recievers | 5 Comments »

Script to export all the servers in a Citrix Farm

Posted on April 27th, 2009

Sometimes it is useful to have a list of servers in a text file in order to perform some other task. The following script will export all servers from a Citrix Farm and add them to a text file.

This script uses the built in Citrix tool, qfarm, and cleans up the output to provide the required list. It uses a temporary file (qfarmservers.txt) during the process and deletes it at the end.

REM ***************************************************
REM qfarmservers  = output from a qfarm /servers
REM serverlist    = cleaned up list of all servers in farm
REM ***************************************************

SET qfarmservers=c:\windows\temp\qfarmservers.txt
SET serverlist=c:\windows\temp\serverlist.txt

qfarm /servers >>%qfarmServers%
for /f “skip=3 tokens=1” %%1 in (%qfarmservers%) do (
echo %%1 >> %serverlist%
Del %qfarmservers% /q

Just change the log file location(s) as required.

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Filed under Scripts/Reg | 1 Comment »