Richard Parmiter

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Disappearing taskbar in Citrix session after locking local workstation

Posted on August 28th, 2008

Problem

Problem discovered on:

  • Windows 2003 R2 x64 Standard Edition
  • Citrix XenApp 4.5 Hotfix Rollup Pack R02

I discovered a problem where a Citrix session is opened to a published desktop running the software levels detailed above. The session can be run as full screen or smaller. When the local client workstation is locked and subsequently unlocked, the start button and taskbar are completely missing.

The problem only occurs with multiple monitors enabled on the client workstation. With multiple monitors disabled, the problem doesn’t appear.

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